Hotel details

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in the entire hotel and charges are applicable.  Wired internet is available in public areas and charges are applicable. 

Parking

Public parking is possible on site and charges are applicable. 

Pets

Pets are allowed on request. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 16:00 on the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

17.25 % Tax is not included.  Service charge is included.  5 % city/tourist tax per room per night is included. 

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary. 

Children and Extra Bed Policy

All children are welcome.  All children under 18 years stay free of charge when using existing bedding.  All further older children or adults are charged CAD 15.00 per night and person when using existing bedding.  One older child or adult stays free of charge in an extra bed.  One child under 2 years stays free of charge in a baby cot.  Maximum capacity of extra beds/babycots in a room is 1. 

Groups

When booking more than 10 rooms, different policies and additional supplements may apply. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy