Hotel details

- Children up to 6 years stay free of charge in the family room (min. 2 adults) - free entrance to the Erlebnistherme (Thermal Spa World) - free entrance to the Thermalurquellbad (Thermal Spring Pool) - free use of the hotel's beach section at Lake Faak

Food & Beverages

We serve a rich breakfast buffet with a whole foods corner. The half-board includes a 4-course dinner with salad buffet. We also offer weight-loss diets, bland diets, whole foods, candlelight dinners and barbecue evenings. Theme buffets, such as a farmhouse buffet with Carinthian specialities, Alpine-Adriatic buffets, ice-cream buffets and children’s buffets are also available.

Internet

Internet via modem is available in the hotel rooms and costs EUR 2.00 per hour. 

Parking

Free private parking is possible on site. 

Pets

Pets are allowed. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

10 % VAT is included.  Service charge is not applicable.  City/tourist tax is included. 

Meal Plan

Buffet breakfast is included in the room rate.  Half board costs EUR 11.00 per person.  Half board costs EUR 8.00 per child under 18 years. 

Children and Extra Bed Policy

All children are welcome.  All children under 6 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  All children from 6 to 11 years are charged EUR 37.00 per night and person for extra beds.  All children from 12 to 18 years are charged EUR 59.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 2. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy