Hotel details

The Chateau features discount programs for guests for the nearby underground parking and for airport shuttle service.

Food & Beverages

The Rendez-Vous Restaurant features a wide range of popular menu items for breakfast, lunch, and dinner. Guests can relax in the lounge or plan their special event with the restaurants banquet facilities and full catering service.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Private parking is possible on site and costs CAD 12.00 per day. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

15 % Tax is not included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary. 

Children and Extra Bed Policy

All children are welcome.  Up to three children under 16 years stay free of charge when using existing bedding.  All further older children or adults are charged CAD 20.00 per night when using existing bedding.  One child under 2 years stays free of charge in a baby cot.  Maximum capacity of babycots in a room is 1. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy