Hotel details

Internet access in the hotel is via Broadband.

Oaks Hotels & Resorts reserve the right to pre-authorise all credit cards upon arrival. Please note this process validates the presented credit card, and protects both the cardholder and merchant from increasing fraud incidents. Cash is not normally an acceptable form of bond when staying with Oaks Hotels & Resorts and a valid credit card should be presented upon arrival.

Internet

Wired internet is available in the hotel rooms and charges are applicable. 

Parking

Private parking is possible on site (reservation is needed) and charges are applicable. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled or modified up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

10 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

This hotel has no meal services. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge when using existing bedding.  All children under 2 years are charged AUD 20.00 per night and person for cots.  All older children or adults are charged AUD 30.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy