Rooms

The hotel features comfortable guestrooms distributed in 4 buildings. Select rooms offer kitchens and terraces overlooking the resort, mountain or lake.

Hotel details

Food & Beverages

Enjoy delicious international and Mexican dishes at La Casona. The hotel also offers 2 bars and a snack shop.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. If you are arriving later than 11 PM please contact the hotel in advance.

Internet

Wireless internet is available in the business centre and is free of charge. 

Parking

Free private parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

The total price of the reservation will be charged on the day of booking and is refundable. 

VAT and city/tourist taxes

15 % Tax is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Breakfast costs USD 10.00 per person. 

Children and Extra Bed Policy

All children are welcome.  All children under 5 years stay free of charge when using existing bedding.  There is no capacity for cots in the room. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy