Rooms

Spacious apartments offer the flexibility for guests to attend to business tasks as required, and conduct small meetings and interviews. The generous dimensions of the apartments provide guests the ability to work privately in an environment more conducive to business requirements than a standard hotel room.

Hotel details

The apartments at Quest Rotorua maintain a strong appeal with families, as they provide the convenience of facilities such as a fully equipped kitchen, guest laundry and spacious lounge/dining area, offering families a ‘home away from home.’

Food & Beverages

Restaurant Selection Have your meal charged back to your accommodation account at a variety of restaurants nearby. Continental Breakfast Packs is available, fees apply. Pantry Shopping Service A comprehensive and convenient alternative to personal grocery shopping. We organise it for you, fees apply for this service.

Internet

Wireless internet is available in the hotel rooms and costs NZD 5.00 per hour. 

Parking

Free public parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

12.5 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Continental breakfast costs NZD 10.00 per person. 

Children and Extra Bed Policy

Children cannot be accommodated at the hotel.  All children under 2 years are charged NZD 10.00 per night and person for cots.  All older children or adults are charged NZD 10.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy