Hotel details

Extra person charge is applicable depending on the season. Special rates may apply for children ages 5 to 12 years old.

Food & Beverages

There are 4 restaurants on-site that are sure to satisfy everyone's palate. With traditional Mexican dishes and the best international cuisine, to delicious buffets and a la carte dining, there is something for everyone. For a refreshing change of pace the hotel has three bars including a swim-up pool bar offering selected domestic and international brand drinks.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in public areas and is free of charge. 

Parking

Free private parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

Tax is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Meals and selected beverages is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  Up to two children from 5 to 12 years are charged USD 44.00 per night and person when using existing bedding.  All further older children or adults are charged USD 106.00 per night and person when using existing bedding.  Maximum capacity of extra beds in a room is 1. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy