Hotel details

Food & Beverages

Enjoy traditional Mexican cuisine at Viva Mexico, sample Mediterranean dishes at the Portofino or dine at an international buffet at La Terraza. Also on-site is Snack La Palapa, featuring a variety of snacks and light meals, including hamburgers, hot dogs, salads and Mexican snacks.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Internet via modem is available in the business centre and charges are applicable. 

Parking

Free private parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 7 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

15 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Meals and selected beverages is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  Up to two children under 6 years stay free of charge when using existing bedding.  All further children under 2 years stay free of charge for cots.  One older child or adult stays free of charge when using existing bedding.  All further older children or adults stay free of charge for extra beds.  Maximum capacity of extra beds in a room is 1. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy