Rooms

The hotel has 145 comfortable rooms in a contemporary style, with carpeted floors, white ceiling and textiles of the highest quality.

Hotel details

Every detail has been carefully selected to make sure our guests enjoy all the luxury, comfort and peacefulness they need during their stay. The hotel offers a broad range of services and leisure options to make your trip an unforgettable experience.

Food & Beverages

Condimento Restaurant.- Enjoy our variety of exquisite Mexican and International dishes for lunch and dinner along with a hearty buffet offering specialties recommended by the chef. The hygiene and care with which we prepare our food is guaranteed by the H Distinction, certification awarded to Emporio Hotels by the Ministry of Tourism. Galería del Café.- Enjoy the finest in gourmet coffee blends and delicious snacks and sweet treats in a distinctly European atmosphere.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in public areas and is free of charge. 

Parking

Free private parking is possible on site (reservation is needed). 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

100 percent of the first night will be charged on the day of booking and is refundable. 

VAT and city/tourist taxes

17 % Tax is not included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast costs USD 11.00 per person. 

Children and Extra Bed Policy

All children are welcome.  Up to two children under 11 years stay free of charge when using existing bedding.  One older child or adult is charged USD 20.00 per night and person when using existing bedding.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy