Rooms

The hotel has 394 rooms of different designs, making it perfect for all types of customers - from young couples to families.

Hotel details

The hotel’s Sparadise centre offers you a rich variety of natural treatments and modern facilities, ranging from spa circuits to belly dancing. Health-conscious guests also enjoy use of the fitness centre, which includes both weights and cardio machines. You can also take part in organised aerobic exercises.

Food & Beverages

Tenerife Restaurant - This restaurant serves buffet breakfasts and dinners. Evening meals are themed, with both international and local Canarian cuisine. Formal dress is required in the evening. Strelitzia Restaurant - This open-air venue is ideal for an alfresco lunch or barbecue, as well as a friendly drink at sunset.

Internet

Wired internet is available in public areas and costs EUR 5.60 per hour.  Wireless internet is available in public areas and costs EUR 5.00 per hour. 

Parking

Free private parking is possible at a location nearby. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

5 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge for cots.  There is no capacity for extra beds in the room.  Maximum capacity of babycots in a room is 2. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy