Hotel details

Guests at the El Palacio can enjoy complimentary use of the nearby Bally Total Fitness Center.

Food & Beverages

The hotel offers a daily free continental breakfast. Legends Sports Grill is located on the hotel premise, and is open for dinner. Enjoy 4 large-screen TVs, a pool table and sports grill food.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. There is a USD 2 daily in room safe box fee.

Internet

Wireless internet is available in public areas and is free of charge. 

Parking

Free private parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

11 % Tax is not included.  USD 5.00 service charge per stay is not included.  City/tourist tax is not applicable. 

Meal Plan

Continental breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  One child under 2 years is charged USD 10.00 per night in a baby cot.  Up to three further older children or adults stay free of charge when using existing bedding.  One older child or adult is charged USD 10.00 per night in an extra bed.  Maximum capacity of extra beds/babycots in a room is 1. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy