Hotel details

Airport shuttle 9am-9pm (by request)-complimentary. Local area shuttle Mon-Fri - 7am - 9pm Sat-Sun - 10am - 9pm. 24-hour coffee, cookies and fruit- complimentary. Complimentary hot soup, salsa and chips (available seasonally Sun-Thu 4pm-8pm).

Food & Beverages

Room service (Real-Time Sports Bar & Grill) Hours:Mon-Thu; 11am-12pm Fri-Sat; 11am-1am Sunday; 11am-10pm For lunch and dinner, guests are within walking distance of several Elk Grove Village restaurants: Charlie's Charhouse is adjacent to hotel. Hours: Daily 11am-10pm. Real-Time Sports Bar and Grill is adjacent to hotel. Hours: Daily 11am-11pm.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Free public parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

12 % Tax is not included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  Up to three children under 18 years stay free of charge when using existing bedding.  One older child or adult is charged USD 10.00 per night and person when using existing bedding.  One older child or adult is charged USD 10.00 per night in an extra bed.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy