Rooms

All of the spacious guestrooms feature private balconies and a variety of luxury amenities. Flat-screen TVs, iPod radio alarm clocks and Egyptian cotton bed linens are only a few of the fantastic furnishings provided.

Hotel details

The Aura Grand Bay features a variety of daily activities. Guests can enjoy tequila tastings, daily exercise programs, organized beach walks and tours, snorkeling lessons as well as a variety of card games and sports.

Food & Beverages

There are 2 restaurants located on-site at the Wyndham Grand Bay, Isola and Hava. Isola features an elegant Italian and Mediterranean cuisine and Hava offers Mexican and Caribbean dishes. There are also a number of bars located on-site that feature a variety of signature cocktails and beverages.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in the hotel rooms and is free of charge. 

Parking

Free private parking is possible on site. 

Pets

Pets are allowed on request. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

Tax is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Meals and selected beverages is included in the room rate. 

Children and Extra Bed Policy

Children cannot be accommodated at the hotel.  Extra beds are not available.  There is no capacity for extra beds/cots in the room.   Maximum capacity of total guests in a room is 2. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy