Rooms

Take in spectacular cityscapes as you enjoy the most spacious hotel floor plans in uptown Charlotte. For leisure guests or weary business travelers, these luxury hotel accommodations are complete with the most modern amenities and conveniences to make your stay ideal.

Hotel details

Food & Beverages

Illume-Mediterranean Bistro Offers a full breakfast buffet and specialty pastas at lunch. The dinner menu highlights unique Mediterranean cuisine. Illume Lounge The perfect place to relax and enjoy your favorite cocktail and hors d’oeuvres. Seven Distinctive Restaurants Are connected by walkway off the lobby level, including a Starbucks, Einstein’s Bagels, Mexican restaurant, Italian buffet, Smoothie shop and more.

Pets weighing less than 25 lbs are permitted for a non-refundable fee of USD 50. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in the hotel rooms and costs USD 9.95 per 24 hours.  Wireless internet is available in public areas and costs USD 9.95 per hour. 

Parking

Public parking is possible on site and costs USD 20.00 per day. 

Pets

Pets are allowed. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

15.25 % Tax is not included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast costs USD 15.00 per person. 

Children and Extra Bed Policy

All children are welcome.  Up to three children under 16 years stay free of charge when using existing bedding.  All further older children or adults are charged USD 10.00 per night when using existing bedding.  All children under 4 years stay free of charge for cots.  All older children or adults are charged USD 15.00 per night for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy