Hotel details

The hotel is located inside a shopping mall featuring a movie theater, bowling, shopping, banks and more.

Food & Beverages

La Arboleda Restaurant, is located in the lobby, and serves breakfast, lunch and dinner daily. Enjoy national and imported drinks, music and cable TV at El Vitral. Room service is also available from7:30 AM until 10:30 PM.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Free public parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

17 % Tax is not included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

American breakfast costs USD 10.00 per person. 

Children and Extra Bed Policy

All children are welcome.  Up to two children under 12 years stay free of charge when using existing bedding.  One child under 2 years stays free of charge in a baby cot.  All further older children or adults are charged USD 10.00 per night and person when using existing bedding.  Maximum capacity of extra beds/babycots in a room is 1. 

Groups

No special conditions apply for groups. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy