Hotel details

Please note that check in is at the nearby sister hotel, 30 metres from Residencial Polana.

Internet

No internet access available. 

Parking

No parking available. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the total price of the reservation will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

5 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast is included in the room rate. 

Children and Extra Bed Policy

Children cannot be accommodated at the hotel.  Extra beds are not available.  There is no capacity for extra beds/cots in the room.  

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy