Rooms

The hotel has 108 rooms, overlooking the sea or the boulevard. There are non-smoking rooms available, as well as Junior Suites and Master Suites. Room service available from 7:00 to 23:00, à la carte service until 23:00. Laundry service available under request. Hair dryer can be borrowed at the reception.

Hotel details

The NH Krystal Veracruz is located in Boca del Río in Puerto Veracruz, one of the most important cities in the region.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. **When booking more than 7 rooms, different cancellation policies may apply**

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

No parking available. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary. 

Children and Extra Bed Policy

All children are welcome.  Up to two children under 12 years stay free of charge when using existing bedding.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy