Hotel details

Accommodation is normally available by 13.00. Early arrivals may use facilities and leave luggage with reception and their car in the car park. Rooms are to be vacated by 10:30. Luggage may be left with reception. Breakfast is served from 08.30 to 09.30 (earlier if requested the night before).

Payment is due the night before departure. Payment by cheque is only accepted by prior arrangement with Carlton Court. Groups of single-sex guests are not accepted at Carlton Court. Any such bookings will not be allowed entry and will not be refunded.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Free public parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 7 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, a fixed amount of GBP 25.00 will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

15 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Full English breakfast is included in the room rate. 

Children and Extra Bed Policy

Children cannot be accommodated at the hotel.  Baby cots are not available.  Extra beds are not available.  There is no capacity for extra beds/cots in the room.  

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy