Rooms

All of the hotel’s 52 comfortable rooms are well-equipped with all the modern comforts and facilities you need in a restful, relaxing base. Whether you are exploring the region as a tourist, visiting the area on business or attending a conference, these peaceful rooms provide a relaxing haven.

Hotel details

The heated indoor pool offers relaxation after your excursions or a hard day's shopping in the town centre. It is approximately one metre deep, so doesn’t require you to be an Olympic swimmer to stay afloat. Early birds can swim from 07:00 through to 19:00. Unfortunately, due to the age of the hotel, not all the rooms in the hotel are accessible by wheelchair (yet!), but there are ramps to the restaurant and a lift from the front entrance to reception and the first floor. Once in reception, you have easy access to the Cabaret Bar, which has disabled toilet facilities, and the pool area – please note that there are no hoist facilities or a ramp into the pool itself. Parts of the garden are accessible by wheelchair. If you have any mobility problems, it would be helpful if you inform the hotel at the time of booking before rooms are allocated. For business events, the hotel provides a high-quality large-screen projector, (free for use), Wi-Fi internet and a PA system. The hotel can also tailor-make a conferencing package for you, including accommodation and hospitality service. The main function room can accommodate up to 150 people, whilst downstairs there is a large pub-style function room, complete with stage, bar and dance floor, that can hold 120 people.

Food & Beverages

Star Cabaret Bar: First-class entertainment awaits you most evenings. Regulars include Peter Baffles, a comedic magician, vocalists Jonathon Marks and Nigel Lee, Anita Kinglsey and Moonraker, both comedy/vocals, to help you dance the nights away. All of entertainment is always free to guests. The Avenue Bar: The more intimate Avenue Bar has its own dance floor and comfortable lounge style seating. This is where the very popular Rock n Roll and Soul nights are held. The chef prides himself on offering a wide range of mouthwatering dishes using local produce where he can. His specialties are fish, which is always offered as one of the daily choices, and home-made soups. During the day, sandwiches are available from reception. If you have any special dietary requirements, please inform the hotel at the time of booking so they can make suitable arrangements.

The hotel will add an additional cost to all payments made by credit card. A security deposit is also required (you card will be pre-authorised).

Internet

Wireless internet is available in some hotel rooms and is free of charge.  Wireless internet is available in public areas and is free of charge. 

Parking

Free private parking is possible on site. 

Pets

Pets are allowed on request. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, 50 percent of all nights will be charged. 

Deposit Policy

The total price of the reservation will be charged on the day of booking and is refundable. 

VAT and city/tourist taxes

15 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Full English breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge for cots.  All children under 4 years stay free of charge when using existing bedding.  All children from 4 to 15 years are charged 50 % of the room stay per night and person for extra beds.  All older children or adults are charged 100 % of the room stay per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy