Rooms

All rooms are en suite and offer free in-room beverages. Ground floor rooms can be requested in advance.

Hotel details

Food & Beverages

The guest house offers a self-service breakfast, which is available from 06:00. This includes white toast with a selection of jams and marmalade, cereal, orange juice, tea and coffee. Stansted Guest House does not offer evening meals, but there is a pub that serves food, either a 15-minute walk (country road, not lit) or a cheap taxi ride away. The pub offers traditional pub food until 20:45 (limited menus on Sundays and Public Holidays). Stansted Airport has a number of places to eat, if you prefer to eat before you reach the guest house.

Parking Information: To reserve a parking space, Stansted Guest House requires the following information in advance, direct to them via email: - Estimated time of arrival at the guest house. - Estimated time of departure. - Return day, if parking is required. This is to guarantee your 2 days' free parking from the morning of check-out. Please note that this is not available during the week before or after Easter weekend. It is also not available between 01 July and 31 July and on all public holiday weekends. Parking within these dates (or before your stay) is at an additional cost. The guest house is unable to offer free transfers between 06:00 and 09:00 when returning to collect your car. Opening Times: Please note that this is not a 24-hour guest house. The guest house opens at 16:00 and closes at 23:30. Access cannot be gained outside of these times. Payment Information: Credit card details are taken for security purposes only. You need to pay the guest house on arrival. The guest house is not able to take Diners Club, Maestro, Switch or debit cards as security. In cases where a credit card has been provided for security, payment of outstanding balances can be made on arrival by cash (GBP or EUR) or credit/debit card. Please note that all payments via credit/debit card are subject to a GBP 5 handling fee, charged by the guest house. If a debit card is provided as security then the guest house will bill the card with the total cost of the stay (plus handling fee) immediately upon booking. If you want to charge the total cost to the card provided for security, the guest house is only able to do so if they are notified by email before your arrival. Please note that the guest house reserve the right to charge an initial deposit of 25% of the total booking cost. This is non-refundable if cancelled, if you wish to pay in either Sterling or Euros, this will be refunded back to your card, to avoid the handling charge. Other Policies: The guest house is strictly non-smoking. Fees are charged to those guests who do not follow this policy. Please note that the guest house is unable to accept children under 8 years of age. Airport Transfer Information: When you are ready for a transfer, please telephone the guest house using the contact details supplied on your confirmation email. You must telephone by 10 minutes to the hour for that hour's transfer. We pick up in the bus terminal and will be able to let you know which bus stop we are picking up from, when you ring. For rooms including 1 evening and 1 morning transfer: Transfers are available between 16:00 and 23:00, and 06:00 and 10:00 (every hour, on the hour). Outside of this period, taxis are available (at an additional cost). If your room does not include transfers, they can be booked for GBP 4 (per room, per journey). These transfers are subject to availability and pre-booking is advised. Transfers are available as above, except not before 08:00 or on Thursdays. Transfers are only available only in the morning on the 24 and 31 December. No transfers are available on the 25 and 26 December, or 01 January.

Internet

No internet access available. 

Parking

Public parking is possible on site (reservation is needed) and costs GBP 5.00 per day. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 7 days before date of arrival, 25 percent of all nights will be charged.  If cancelled later or in case of no-show, the total price of the reservation will be charged. 

Deposit Policy

25 percent of the total amount will be charged on the day of booking and is non-refundable. 

VAT and city/tourist taxes

15 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Breakfast is included in the room rate. 

Children and Extra Bed Policy

Children older than 8 years are welcome.  All children or adults are charged 100 % of the room stay per night and person when using existing bedding.  There is no capacity for extra beds/cots in the room.  

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy