Hotel details

Food & Beverages

Mackenzies Restaurant and Bar As early settlers to Queenstown’s Wakatipu region, the Mackenzie family won renown for their generosity, hospitality and pioneering spirit. The name lives on here with fantastic service, amazing ambience and exceptional cuisine. Dine next to open fires in the winter or retire to the balcony to graze al fresco in summer.

Internet

Internet via modem is available in public areas and costs NZD 20.00 per hour.  Wired internet is available in the hotel rooms and costs NZD 0.68 per minute.  Wired internet is available in the hotel rooms and costs NZD 33.69 per 24 hours.  Wireless internet is available in public areas and charges are applicable. 

Parking

Free private parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

12.5 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast costs NZD 26.00 per person. 

Children and Extra Bed Policy

All children are welcome.  All children under 14 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  All older children or adults are charged NZD 38.25 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy