Hotel details

The hotel features a swimming pool surrounded by palm trees and thatched-roof umbrellas. Play volleyball, water polo or relax in the great swim-up Jacuzzi.

Food & Beverages

Two à la carte restaurants: • Restaurant La Selva: à la carte breakfast, lunch & dinner with a high quality products additional buffet for breakfast & dinner • Restaurant La Palapa: continental breakfast and buffet lunch Four specialities restaurants for dinner • Restaurant Centenario: Mexican specialities • Restaurant La Toscana: Italian specialities • Restaurant Royal Grill (by the sea-side): meat dishes • Restaurant Terrace: lounge “tapas” restaurant next to the “cenote” New August 2008! Delly Pizzeria Sorrento: next to the pool and the beach, new area with terrace offering sandwiches, pizzas, hot dogs, chicken, fish, chips. Bars Las Margaritas Lobby bar Tequila Bar Poolside snack bar on the beach (9.00 am to 7.00 pm) Zen Lounge disco-bar (11.00 pm to 2.00 am) Maa-Loo Beach juice bar (non alcoholic) New August 2008!

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, extra beds are available upon request only. Additional fees may be accessed for extra persons.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Free public parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first two nights will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

15 % Tax is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Meals and selected beverages is included in the room rate. 

Children and Extra Bed Policy

Children cannot be accommodated at the hotel.  Baby cots are not available.  Maximum capacity of total guests in a room is 2. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy