Hotel details

Located on the upper floors of the Pyramid Tower Hotel, there are 230 fully furnished Pyramid Suites & Studios in all. Each Suite ranges from 66 sq metres to 79 sq metres in size, whereas Studio sizes are from 42 sq metres to 51 sq metres.

Food & Beverages

The Atrium Cafe & Lounge - An innovative combination of Pan-Asian flavours in a stylish setting. Avanti Italian-American Ristorante - Authentic Italian & American cuisine with a dash of drama. The Lobby Lounge - An all-day drinking & dining destination to unwind at, with nightly 'live' band performances. Sun & Surf Cafe - Dine al fresco with the tastiest spread of international flavours. West Lake Garden Chinese Restaurant - Cantonese specialties & Hong Kong-style 'dim-sum' at its very best. In the Vicinity: Choose from over 200 enticing eateries in the connecting shopping mall & surrounding commercial area to feast at.

Internet

Wireless internet is available in the hotel rooms and costs MYR 58.00 per 24 hours. 

Parking

Free private parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is included. 

Meal Plan

Buffet breakfast is included in the room rate.  Breakfast is not included and costs MYR 30.00 per person. 

Children and Extra Bed Policy

All children are welcome.  All children under 11 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  All older children or adults are charged MYR 69.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy