Rooms

The apartments are a great choice for families or small groups of friends. These beautiful apartments offer all the facilities you might need during your stay. All apartments are situated in the heart of the city. We also have several apartments located in the same building. Some of the services we provide include a taxi collection service, internet access, food delivery or mobile phone rental.

Hotel details

Old Town Apartments is an international apartment company offering comfortable, spacious apartments in the city centre in Madrid. We have multilingual staff, which are always at hand to help with your comfort and personal enquires. All you have to do is lay back, relax and enjoy this fantastic alternative to a stuffy hotel! Let us do the work for you. Our properties are good value for money and a short walking distance to most tourist attractions, restaurants, shopping and drinking establishments. *Please note we have apartments all over the city centre and they are not located in the same building. On arrival you need to come to the office to pick up the keys and the map with directions to your apartment.*

All guests should contact the property office at least 1 hour prior to arrival to confirm the check-in procedure. A contact telephone number will appear with the booking confirmation. Groups of 6 or more will be charged a security deposit of EUR 50 per person. Arrivals between 23:00-01:00 will be charged an extra supplement of EUR 25. This rises to EUR 40 between 01.00-03.00. Check-in after 03.00 is by prior appointment only.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

No parking available. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the total price of the reservation will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

This hotel has no meal services. 

Children and Extra Bed Policy

All children are welcome.  All children under 5 years stay free of charge when using existing bedding.  All children under 2 years are charged EUR 20.00 per night and person for cots.  All older children or adults are charged EUR 20.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy