Rooms

The hotel has 442 well-appointed air conditioned rooms with double rooms as standard, the majority of which host zip and link beds. Rooms on the upper floors offer spectacular views of the Thames and the London skyline. These can be requested at an additional cost, subject to availability.

Hotel details

The Spindles Health & Fitness Centre (access at an additional cost) is beautifully appointed and offers its own private lounge. It is the hotel's policy that all children aged between 2 and 16 should be accompanied by an adult when visiting Spindles. Spindles is open 07:00 until 22:00 (Monday to Friday), and from 08:00 until 19:00 (Saturday and Sunday). Accompanying children are welcome from 09:00 until 12:00, and from 14:00 until 17:00). The hotel has designated car parking spaces for guests with mobility problems. There is level access to the hotel reception, with lift access to all rooms. There are 6 designated accessible rooms, with roll-in showers available. Level access is possible to all 3 restaurants, with lounge service provided for drinks. Room service is also available. All levels of Spindles are accessible via lift.

Food & Beverages

Crompton’s Restaurant offers fine cuisine in elegant surroundings with the added comfort of its own intimate cocktail bar. Full à la carte and fixed price menus are available. The restaurant is open between 18:30 and 22:30 (Monday to Saturday). Jenny's Carvery Restaurant overlooks the old Jamaican sugar docks and offers magnificent views of Canary Wharf. This restaurant provides tasty, traditional food at affordable prices. The Big Britannia Breakfast, with its extensive selection of hot and cold dishes, ensures a super value start to the day. Alternatively, there is an on-site pizzeria, allowing you to experience the bustle and decor of an Italian Trattoria. Traditional Italian food and a range of snacks and sandwiches are served in more informal surroundings. The Conservatory Bar has floor-to-ceiling windows and a split-level bar to make the most of the waterside views. A wide range of drinks and snacks are available in this popular meeting point.

Group bookings of 10 rooms or more need to be prepaid and are non-refundable.

Internet

Wireless internet is available in some hotel rooms and is free of charge.  Wireless internet is available in public areas and is free of charge.  Internet via modem is available in the hotel rooms and charges are applicable. 

Parking

Public parking is possible on site and costs GBP 21.00 per day. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 14:00 on the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast costs GBP 10.50 per person.  Full English breakfast costs GBP 13.50 per person. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  All children from 3 to 14 years are charged 50 % of the room stay per night and person when using existing bedding.  All older children or adults are charged GBP 25.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy