Rooms

Hotel details

EXCEL TRANSFER:- You must book Excel Transfer Inc Rooms, which are only available on certain days for certain shows, the transfer will run on show days only, not prior or after the show dates, the transfer aims to arrive 15 minutes prior to the show opening and will leave promptly 15 minutes after the show finishes Car Parking Facilities The hotel has a front and rear car park. The front car park has space for approx 35 cars and the rear 15 cars. Car parking space is limited when the hotel is busy and cannot be guaranteed. When the car parks are full, guests have the choice of parking on nearby streets or the main village car park at Blackheath station open 24hours and has council secure parking status. This is a five-minute walk from the hotel. Local street parking is made up of single yellow lines, resident and business bays. Village parking rules are as follows:- Monday-Saturday – guests can park free from 7pm-9am Weekend parking is free from Saturday 7pm-9am Monday (this applies to single yellow, resident and business bays) Off street parking is in Prince Charles Road and All Saints Drive (in front of the hotel) and South Row, which is to the right of the hotel by the Princess of Wales Pub and pond. To get to the rear of the hotel, turn right when coming out of the front hotel car park drive 100 meters until you arrive at the Princess of Wales Pub, drive alongside the pub and take the first turning on the right (South Row). You will then arrive at the back of the hotel where there is a small car park. The rear entrance is not suitable access for wheelchairs as there are 8 steps to reception and the rear door entry system not accessible for wheelchair user. The front entrance has 2 disabled car bays and a disabled ramp to enter the hotel.

Food & Beverages

The Meridian Restaurant overlooks our lovely gardens. The menu is European/English in its cuisine style. A Lounge is situated next to the restaurant for pre and after dinner drinks and smoking. The restaurant is non smoking. In keeping with a comfortable Georgian hotel, the Restaurant has been running successfully for many years, consequently our staff is highly experienced.

CANCELLATION POLICY: 1-5 Rooms: Before 12.00 noon on day of arrival GMT: Multi rooms bookings cancellation: 6-15 rooms 7 days & pre payment. 15 rooms + 1 month. If you fail to cancel outside these times or if you fail to arrive at the hotel, you may incur a late cancellation fee to the value of one nights accommodation. OVERSEAS BOOKINGS, first 2 nights accommodation are taken as deposit, which is non-refundable if your booking is cancelled.

Internet

Wireless Internet Hotspot is available in the entire hotel and charges are applicable.  Internet via modem is available in the business centre and charges are applicable. 

Parking

Free public parking is possible on site.  Free public parking is possible at a location nearby. 

Pets

Pets are allowed. No extra charges. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 12:00 on the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is included. 

Meal Plan

Full English breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 1 year stay free of charge when using existing bedding.  All children under 2 years are charged GBP 15.00 per night and person for cots.  Extra beds are not available.  Maximum capacity of babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy