Rooms

630 contemporary en-suite bedrooms, each featuring enhanced lighting and air-conditioning as well as all the technology you need to help you work and relax. The rooms are designed to keep noise at a minimum, but at the same time, to optimise the feeling of space. A sloping headboard is ideal for reading or watching TV, and a unique swivel desk makes it easier to work, or take room service.

Hotel details

Whether you are staying for business or for pleasure, treat yourself to some well-deserved pampering at the hotel’s Cloud 9 beauty salon. Fully qualified therapists offer a range of relaxing and therapeutic beauty and well-being treatments, including facials, massages, body wraps and St. Tropez tanning. Those guests wishing to maintain their fitness regime whilst away from home have exclusive access to a nearby Holmes Place health and fitness club. The extensive facilities include a swimming pool, a sauna, a solarium and a larger gym. A special arrangement between the hotel and this well-established health club entitles guests to full use of their amenities in return for a nominal day membership charge. Access to local squash courts is also available, through a similar arrangement. The hotel does everything possible to make you feel at home during your stay. There is a concierge service for information and assistance regarding how to make the most of your time in London. Room service and the hotel’s laundry service are available 24 hours a day. The business centre offers high-speed internet access, a fax, a printer and a telephone. The hotel even has its own gift shop, offering gifts, magazines, books, toiletries and more.

Food & Beverages

The Garden Brasserie offers a world-class à la carte menu and an extensive carvery for lunch and dinner. The Planets combines contemporary style with the timeless appeal of a great pub. The bar has a spacious terrace and a vibrant atmosphere. The lounge bar is a quiet place for a light meal or a lunchtime meeting. 24-hour room service is available.

Internet

Wireless internet is available in the hotel rooms and costs GBP 5.00 per hour.  Wireless internet is available in the hotel rooms and costs GBP 12.99 per 24 hours. 

Parking

Private parking is possible on site and costs GBP 24.00 per day. 

Pets

Pets are allowed. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 14:00 on the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast costs GBP 12.00 per person.  Full English breakfast costs GBP 17.00 per person. 

Children and Extra Bed Policy

All children are welcome.  Up to two further children under 16 years stay free of charge when using existing bedding.  There is no capacity for extra beds in the room. 

Groups

When booking for more than 15 persons, different policies and additional supplements may apply. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy