Rooms

The hotel’s spacious rooms are equipped with modern amenities. All of the rooms features a flat-screen TV with pay-per-view channels. Most rooms feature a minibar and a seating area. Many of rooms are located on the peaceful garden side of the hotel.

Hotel details

The Hotel Heidpark can book you tickets for the following musicals in Hamburg: - Lion King - Disney’s Tarzan - I Have Never Been To New York - Schmidt’s Tivoli

Food & Beverages

Let the hotel's Restaurant Bierstein spoil you with a choice of delicious, flame-grilled steaks or catfish, the house speciality.

On New Year's Eve, the hotel reception will only be open until 18:00, and the restaurant will be closed.

Internet

Wireless internet is available in public areas and charges are applicable. 

Parking

Free public parking is possible on site. 

Pets

Pets are allowed. No extra charges. 

Location & area

Hotel policies

Cancellation Policy

If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged.  If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

19 % VAT is included.  Service charge is not applicable.  City/tourist tax is included. 

Meal Plan

Buffet breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 4 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  All older children or adults are charged EUR 27.50 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 2. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy