Rooms

The hotel has 2 types of rooms for simplicity, with 47 superior rooms and 20 deluxe family rooms. The contemporary superior rooms are designed with light, soft colours and furnishings, reflecting a fresh and tropical ambience. All the main beds are orthopedic in design for correct spinal alignment and so are good for travellers with sensitive backs. Every room also has a long sofa. With 20 deluxe family rooms, the hotel is perhaps the largest family hotel in Bali. Each room is 55 m² and can comfortably accommodate up to 2 adults and 3 children (aged 10 or below). A surcharge applies if there are more than 2 people, and the extra persons are more than 10 years of age.

Hotel details

Inspired by a Balinese Water Palace, the hotel has a contemporary design with high ceilings and large open spaces in most areas. Guest staying from 6 to 9 nights enjoy a complimentary one-hour foot massage/reflexology, limited to 2 guests per room. With a stay of 10 nights or longer, guests receive a complimentary foot massage and a Balinese massage, limited to 2 guests per room for a total of 2 hours. Please note that the complimentary massage offer must be taken on the first or second day of your stay. Upon check-in, our receptionist will ask you to make the spa appointment so that we can prioritize booking space for you well ahead. This offer is not transferable or cumulative. Parental supervision is recommended should parents let their children play at the kids' club. Spa guests can make free use of the outdoor Jacuzzi and aromatherapy steam room.

Food & Beverages

The restaurant is located in front area of the hotel, with views of the swimming pool and the street. It is well-known amongst international guests for its value, with a wide range of both local and world cuisine on offer. The restaurant has featured in several travel guide books. Open from 07:00 until 23:00, with live music 3 nights a week.

Please provide your flight details upon booking.

Internet

Wireless internet is available in the entire hotel and costs USD 3.00 per hour.  Wired internet is available in the business centre and costs USD 3.00 per hour. 

Parking

Free public parking is possible on site (reservation is needed). 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, the first night will be charged.  If cancelled later or in case of no-show, the total price of the reservation will be charged. 

Deposit Policy

100 percent of the first night will be charged on the day of booking and is non-refundable. 

VAT and city/tourist taxes

10 % Tax is included.  11 % service charge per room per night is included.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 10 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  All older children or adults are charged USD 20.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy