Rooms

Each of the 157 rooms and suites has its own individual flair and most give a breath taking view of the Inner Alster Lake, which is a real highlight. The Junior Suites range in size from 40m² to 56m². The combined living and sleeping areas are furnished with genuine paintings and precious antiques. The comfortable accommodation is completed by a further spacious seating area, most with a sofa, two armchairs and a desk. The Alster Suites are arranged in an alcove style, the large combined living and sleeping areas spaced out over an area ranging from 60 m² to 82 m². All have large, bright bathrooms and are elegantly furnished with genuine paintings, precious antiques and beautiful mirrors. The Alster Superior Suites come with spacious, separated living and sleeping areas and are 75m² in size. Each suite has a large bathroom as well as a walk-in wardrobe, where luggage can be tidied away.

Hotel details

The spa and fitness club will fulfil all your needs and ensure you feel completely comfortable in mind body and soul. The spa facilities include a sauna, a steam bath, a solarium and a “quiet area” installed with music headsets. The fitness studio is fully-equipped with a large range of apparatus suitable for cardio workouts and weight training to help you reach peak fitness. The hotel offers five different rooms for conferences and meetings, which can be arranged according to your needs. All the rooms have air conditioning and are fitted out with audio visual equipment. We can also offer you a conference suite on the fourth floor which has a fantastic view of the Inner Alster Lake.

Food & Beverages

The restaurant Haerlin is one of the leading gourmet restaurants in Germany and has been awarded with a Michelin star and 17 Gault Millau points. The Jahreszeiten Bar, spaced out over two levels, is located right next to the entrance of the restaurant and gives a beautiful view of the Alster. Here you will find a vast drinks menu, including all classic and international cocktails, which are mixed by barman Santo Pupillo, as well as an incredible array of rare spirits. On the Jahreszeiten terrace, you will be served with small snacks and select, delicious dishes.

Please note that different terms and conditions apply if you book more than seven rooms. We will send you an email with the special conditions.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Private parking is possible on site (reservation is needed) and costs EUR 25.00 per day. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.  If cancelled or modified later or in case of no-show, 80 percent of the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is included. 

Meal Plan

Continental breakfast is not included and costs EUR 21.00 per person.  Buffet breakfast is not included and costs EUR 28.00 per person. 

Children and Extra Bed Policy

All children are welcome.  All children under 3 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  There is no capacity for extra beds in the room.  Maximum capacity of babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy