Rooms

All 300 deluxe bedrooms feature a private balcony boasting spectacular views of the Atlantic Ocean and the gardens. Furnished to a high standard, they include dark ceramic flooring and tea facilities. Upon arrival, guests find a free bottle of mineral water in their room.

Hotel details

The hotel is located on the southern coast of the island, set on a cliff top with the most magnificent sea front position. Designed in a modern architectural style, these 2 all-glass buildings offer natural light all day long, as well as stunning views of the Atlantic Ocean. The sea level, the largest in Madeira Island, offers bars, restaurants, swimming pools and direct access to the sea.

Food & Beverages

With a varied range of options, the restaurants offer different local and international specialities, which will certainly transform each meal into an unforgettable moment. For the youngest guest, our chefs have prepared appetizing children's menus. Garden restaurant: Buffet breakfast: 07:30-10:30. Buffet dinner: 19:00-21:30. à la carte dinner: 19:30-22:00. Ocean Restaurant is open daily and serves drinks and snacks. Lunch is served from 12:30 to 15:00. O Brien’s serves à la carte Irish meals and international beverages (19:00-01:00 from Sunday to Thursday and 19:00-03:00 from Friday to Saturday, with live music until 02:30). Velvet piano bar serves drinks and snacks with live music (piano) from 18:00 to 01:00. 4Luck Snooker bar serves drinks and snacks from 09:00 to 01:00 (Velvet Piano Bar support). The Silver lounge opens from 10:30 to 18:30. The Living Lounge is open 24 hours (multifunctional area: meetings, meals and coffee breaks).

Internet

Wireless Internet Hotspot is available in the entire hotel and charges are applicable. 

Parking

Free public parking is possible on site. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later, 30 percent of all nights will be charged.  In case of no-show, 50 percent of all nights will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Buffet breakfast is included in the room rate.  Half board is not included and costs EUR 33.00 per person. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge for cots.  One further child from 2 to 11 years is charged EUR 31.50 per night and person in an extra bed.  Up to two further children from 2 to 11 years are charged EUR 16.00 per night and person for extra beds.  All older children or adults are charged EUR 55.00 per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy