Rooms

The hotel provides basic, standard accommodation. Some rooms enjoy a sea view.

Hotel details

The owners, Jerome and Carol Farrow, purchased the residence in January, 2005, when it was called the St Helens Hotel. They previously owned a 7-bedroom guesthouse here in Eastbourne, which they ran successfully for 3 years. They have 3 children and have worked, in the past, in the banking/computing and insurance industries. In their first year, Jerome and Carol undertook some major improvements to the building, including a brand new fire detection system. They plan to do more next winter in the 'closed' season of January/February/March 2009. This will include completing the rewiring, and redecorating the ground floor bedrooms and public areas. A lift is available to all floors. The property is now totally non-smoking.

Food & Beverages

Start your day with a full English breakfast, as well as juice/fruit/cereal or porridge and toast. Served from 08:00-09:00, or at other times by prior arrangement. Good traditional English food is served at dinner (18:30) with a choice of 3-course menu and served with coffee afterwards. Dinner is available only if pre-booked. Special diets can be catered for on prior request.

A non-refundable deposit equivalent to one night's stay is charged unless the reservation is cancelled within 48 hours of making the booking. All check-ins must be before 21:00, unless by prior arrangement.

Internet

Wireless internet is available in public areas and is free of charge. 

Parking

No parking available. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 2 days before date of arrival, no fee will be charged.  If cancelled later, the first night will be charged.  In case of no-show, the total price of the reservation will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Full English breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  There is no capacity for extra beds in the room.  Maximum capacity of babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy