Hotel in Quintana Roo


 Krystal Cancun

Krystal CancunThis resort is on the ocean and across from the Cancun Convention Center. It features a sauna, jacuzzi, an oceanfront pool while rooms include a minibar and cable TV. Each room at Krystal Cancun provides air conditioning. A safety deposit box is available in every room. The Krystal offers on-site car rental services. Other services include a business center, laundry facilities and a tour desk. Hacienda El Mortero restaurant is on-site at Cancun Krystal. It provides traditional Mexican cuisine and live mariachi music. The resort also offers a buffet breakfast and on-site bars. Only a short walk from the Krystal Cancun are numerous shops and restaurants. Guests at the resort will also find easy access to a variety of recreational activities including snorkeling, sailing and fishing.
arrival date
number of nights
departure date
Wednesday 12 August 2020
adults per room
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Move over hotel to check availabilityNot availableAvailable for Tuesday Aug 11, 1 night, 1 person
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Hotel details

General information

Rating : 4 stars
Size : 453 rooms
Currency : USD


  • Parking
  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Garden
  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Free Parking
  • Elevator
  • Safety Deposit Box
  • Valet Parking
  • Luggage Storage
  • Shops in Hotel
  • Airconditioning


  • Sauna
  • Fitness Centre
  • Golf Course (within 3 km)
  • Massage
  • Children's Playground
  • Hot tub
  • Outdoor Swimming Pool


  • Room Service
  • Meeting/Banquet Facilities
  • Business Centre
  • Babysitting/Child Services
  • Laundry
  • Dry Cleaning
  • Ironing Service
  • Internet Services
  • Currency Exchange
  • Souvenirs/Gift Shop
  • Car Hire
  • Tour Desk
  • Fax/Photocopying
  • Wi-Fi/Wireless LAN
  • Free Wi-Fi Internet Access Included


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Wi-fi is available in public areas and is free of charge. 


Free public parking is possible on site (reservation is not needed). 


Pets are not allowed. 

Location & area


Pso.Kukulcan, km9 lotes 9 y 9 A
77500 Cancun

Hotel policies

Cancellation Policy

If cancelled up to 3 days before date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary. 

Children and Extra Bed Policy

All children are welcome.  Up to two children under 12 years stay free of charge when using existing bedding.  All further older children or adults are charged USD 35 per night per person when using existing bedding.  Maximum capacity of extra beds in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy

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Traveler ratings
Average score
based on 16 traveler reviews
score from 0 (negative) to 10 (positive)
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The area

Address: Cancun (Quintana Roo)Cancun (Quintana Roo)Pso.Kukulcan, km9 lotes 9 y 9 A

Locations covered: Ciudad Cancún : 1km, Cancún : 1km, Puerto Juárez : 3.5km, Boca de Nichucté : 6.1km, El Meco : 6.4km, Laguna de Nichupte : 7.2km, Playa Tortugas : 7.6km

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