Rooms

The 247 fully equipped rooms have heating by fan coil system, a balcony (except for single rooms) and electronic safety locks. In addition a safe (against supplement) is available, too. Smoke free area/No smoking. This hotel contributes to the prevention of the health risks caused by the consumption of tobacco. 28/2005 Law, 26th December.

Hotel details

The New Servigroup Dance Academy is also available to guests staying in this hotel, and offers free dance tuition by professional dancers (this service is offered in The Sanctuary). ISO 9001:2000 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”. Qualitur Distinction awarded by the Valencia Regional Tourist Board. Fire and safety installations adapted to the current European regulations. Smoke Free Hotel / No Smoking (the hotel has a reserved area for smokers in The Sanctuary pub-cafe.

Food & Beverages

Buffet style meals using top quality products and high standards of food preparation. Gastronomically advised by Chef Jean Marc Sanz. With evening buffet including themed dishes. Opening times: Breakfast: 08:00 - 10:00 hours Lunch: 12:30 - 14:30 hours Dinner: 19:00 - 21:00 hours (19:30 - 21:30 in the summer months)

Internet

Internet via modem is available in public areas and costs EUR 6.00 per hour. 

Parking

Private parking is possible on site and costs EUR 7.00 per day. 

Pets

Pets are not allowed. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 18:00 on the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is not applicable. 

Meal Plan

Half board is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children from 0 to 2 years stay free of charge when using existing bedding.  All children under 2 years are charged EUR 3.00 per night and person for cots.  All children from 2 to 12 years are charged 50 % of the room stay per night and person for extra beds.  All older children or adults are charged 75 % of the room stay per night and person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy