Rooms

All our rooms are warm and comfortable, with pleasant decoration and equipped with standard facilites. Rooms are all en suite with underfloor heating that feels cosy underneath your feet. Some of our rooms are higher in the building so please let us know if you have any difficulty climbing stairs.

Hotel details

Anthony, Christine and the rest of the friendly team are waiting to welcome you to Smallwood House and help to make your well deserved break as comfortable as they can. Special requests, for example champagne and flowers, can be arranged, as can suggestions for your day out, or tickets booked, as there are a good selection of theatres nearby. Breakfast can be as large or as light as you wish, with a good selection of fruit, cereals, and cooked breakfast available (this can be served in your room, an extra charge applies). Evening meals are freshly cooked and available any night except Sunday. You may wish to take a packed lunch with you through the day and these can be ordered the night before to be ready after breakfast.

Credit cards are accepted but do incur a 4% surcharge, this does not apply to debit or maestro cards. Please note that not all requests can be guaranteed, but we will do our utmost to accommodate them. Evening meals are not served during November, December, January and February; it is appreciated if they are booked in advance. Car parking is limited and so we ask that you only bring one car per room. Leisure club facilities are at the Low Wood Hotel which is just over a mile away. Outdoor activities are available locally and payable locally.

Internet

Wireless internet is available in public areas and is free of charge. 

Parking

Free public parking is possible on site. 

Pets

Pets are allowed. Charges may be applicable. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 7 days before date of arrival, the first night will be charged.  If cancelled later or in case of no-show, the total price of the reservation will be charged. 

Deposit Policy

100 percent of the first night will be charged on the day of booking and is non-refundable. 

VAT and city/tourist taxes

15 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Full English breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 3 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  There is no capacity for extra beds in the room.  Maximum capacity of babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy