Rooms

This hotel consists of 54 rooms and 53 suites ( some with private swimming pool). All the rooms are equiped with bathtub, marble floor, direct dial phone, minibar, stereo, Air Conditioning, TV satellite and balcony or terrace with sea view. The St Nicolas Bay Suites are more luxirious with jacuzzi, seperate shower, Hi-Fi, DVD, big screen TV and an isolated terrace with a view over the sea. Almost all of these suites are equiped with a private heated swimming pool with a panoramic view over the sea.

Hotel details

Refresh yourself under the Greek sun in one of the 3 outdoor, seawater swimming pools. There is also a separate children's pool. Be pampered in the Poseidon Spa by Elemis, with its indoor freshwater pool, exclusively reserved for spa water treatments. Experience the variety of face and body relaxation and massage programmes. Try Thalasso therapeutic and rejuvenating treatments, hydrotherapy, aromatherapy, facials and beauty treatments. Use the sauna and steam bath, whirlpool jacuzzi and fully-equipped gym. The private sandy beach has been awarded with the European Community (EU) Blue Flag. Sunshades, sunloungers, beach towels, showers and cabins are available free of charge. The water sports are dependent on the weather. Children can use the playground or mini club, which is available from April to October for children aged from 4 to 11 years old. Orthodox weddings can take place at the hotel's private chapel by the sea front. Civil weddings can take place at the hotel or at Aghios Nikolaos Town Hall. Special wedding menus for gala dinners and cocktails are available. There are also private rooms with live orchestral music for wedding banquets and receptions. Honeymoon suites and honeymoon haven packages are also available. The hotel also houses fully-equipped meeting rooms that can accommodate between 10 to 180 people and can be used for banquets and cocktail receptions. Pets are not permitted in restaurants and bars. Please note that some semi open-air facilities may not operate fully at the beginning or end of the season due to weather conditions. Not all of the listed facilities are complimentary. The complimentary and exclusive services available to guests include: - Welcome Champagne, mineral water, fruit basket and fresh flowers upon arrival. - Welcome cocktails at the Astra Bar. - An antistress and relaxation massage lasting 30 minutes at the Poseidon Spa. - One exquisite dinner a la carte, wine and coffee inclusive at the Minotaure or Kafenion restaurants. - Twice daily maid service. - Room service breakfast any time and fresh flowers daily. - Table d’hôte dinner menu for half pension club guests served exclusively at the Minotaure. - Priority for table reservations in all a la carte restaurants. - Priority for reservations at the Poseidon Spa. - Business and secretarial assistance. - Guest relations officer at your disposal. - Private taxi transfers from and to Heraklion airport 69 km away and for a minimum of a 7 night stay.

Food & Beverages

Main restaurants: (2).Fully air conditioned. Non-smoking zone. Club House for breakfast. Breakfast is an American Buffet Breakfast. Labyrinthos and Elia for dinner. Dinner is a full buffet of Hors d'Oeuvres, salads, starters, main courses and deserts. There is an open kitchen for special main courses that are prepared on order. À la carte Restaurants: (3) Blue Bay Beach Restaurant for lunch. Light international and Greek cuisine. Minotaure Piano Restaurant for dinner. Innovative Mediterranean cuisine and degustation (food tasting) menus. Kafenion Beach Restaurant for dinner. Authentic Cretan and Greek cuisine and seafood. Certified for Cretan Diet and Traditional Cuisine by The Greek Academy of Taste. Bars: (3) Astra Lobby Bar - Club House Cocktail Lounge & Piano Bar - Blue Bay Beach and Pool Bar.

Internet

Wireless internet is available in the entire hotel and is free of charge. 

Parking

Free private parking is possible on site. 

Pets

Pets are allowed on request. No extra charges. 

Location & area

Hotel policies

Cancellation Policy

If cancelled up to 7 days before date of arrival, no fee will be charged.  If cancelled later, the first night will be charged.  In case of no-show, the total price of the reservation will be charged. 

Deposit Policy

100 percent of the first two nights will be charged on the day of booking and is refundable. 

VAT and city/tourist taxes

VAT is included.  Service charge is included.  City/tourist tax is included. 

Meal Plan

American breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 2 years stay free of charge when using existing bedding.  All children under 2 years stay free of charge for cots.  One child from 2 to 12 years is charged EUR 45.00 per night and person in an extra bed.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy